Sales

We sell, at competitive prices, major brand PC systems from Acer, Compaq, IBM, and Packard Bell, to name a few. We think name-brand, off-the-shelf systems represent the best value for most clients.

However, for the client with special needs, we produce in our own shops custom-built PCs designed and assembled to the highest standards, and crafted with top quality components from such leading manufacturers as Acer, Cirrus, Intel, Maxtor, and Siemens.

Shopping Service

After an initial personal consultation, Installations Plus+ will shop the area retailers, then recommend to you the products that will best meet your individual needs. If your prefer to do your own shopping, we urge you to read TIME Digital's undercover report -- "Highway Robbery" by Nathaniel Wice in the November, 1996 issue.

Upgrade and Repair

Has your PC stopped dead? Does it make funny noises? Is it too slow or always running out of memory? Let Installations Plus+ provide cost-effective upgrades (memory, hard-drive, CPU, modem, etc.) and repairs to put new power in your old PC. Call for an estimate and to arrange free pick up and delivery in our service area.

For your convenience or to shorten turn-around time, you may want to drop off your repair at our associated facility in Bayside, Queens.

             DOC AUDIO-VIDEO
             7310 Bell Blvd
             Bayside, NY 11364
             Mon-Fri  9:30-5:30
             Saturday 9:30-3:00
             Call (718)465-3460

Doc Audio-Video is factory authorized for all major brands of televisions, VCRs, camcorders, etc. When you drop off your sick PC for Installations Plus+ service, why not drop off your ailing VCR as well? Rob, Rick, and Manny, the principals at Doc Audio-Video will treat you with the courtesy you deserve and treat your repair with the expertise you expect.

P.S. As a courtesy to our clients, Installations Plus+ will pick up your "carry-in" audio or video repair, take it to Doc Audio-Video for service, and return it you at no additional charge. Naturally, for in-home service on console and projection TVs, you'll need to contact Doc Audio-Video directly and normal pick up and delivery charges will apply.

(Before turning your PC over to Installations Plus+ or any repair facility, you might want to read "Does Not Compute" by Michael Maren which appeared in the December, 1996 issue of New York Magazine.)

Service Calls

Installations Plus+ offers on-site service at times convenient to you. Weekend and evening visits can be arranged. On call year 'round and 'round the clock, we serve New York, New Jersey and Connecticut within a 75-mile radius of New York City.

Need the ultimate in service? Arrange for dial-in service via pcAnywhere. With dial-in service, an Installations Plus+ technician can, with your permission, access your computer and service it from a remote location!

Installations

We got our name from our reputation for complete, no-problem PC setups that start with on-time delivery, include full diagnostics and bench-marking, and conclude with easy to understand demonstrations and training.

Software

Installations Plus+ specializes in customized relational databases, data conversion, and targeted mailing lists for business and industry.

• We use Lotus Approach, Microsoft Access and Borland dBASE to make relational database applications that provide client invoicing, mailing lists, specialized forms and form-filling, case tracking, statistical and spreadsheet analyses. We offer a complete business package for the Tax Certiorari industry.
• Have all the data you need, but it's in the wrong format? We can convert between formats and from older or unusual formats to current industry standards, such as DBF or comma-delimited.
• Installations Plus+ currently produces a custom mailer, published monthly, of over-assessed homes sold recently in Nassau and Suffolk counties. The mailer provides a property record database with Zip+4 USPS-certified addresses that are printed on the client's choice of personalized brochures, form-letters, labels or envelopes.

Internet Web site

Installations Plus+ can get you on the Internet with a homepage or a whole site, from design -- including graphics and layout -- to posting, registering, and maintenance. Ask us about the presence package that's right for you!

For more information, please visit our online WebShop.

P.S.  You can use our Other Sites page to visit some of the sites we're currently working on.

Training

Founded by a former university professor, Installations Plus+ is particularly sensitive to the need for pertinent, personalized training which empowers instead of punishes. Special training and tutoring accommodations are available.

Maintenance

Installations Plus+ offers complete periodic maintenance, adjustment, and cleaning services for PCs that can't be "off-line". Our service starts with the Proprietary Automated Maintenance Sequence (PAMS) we build into every PC we install. It continues on contract or on demand.

Extended Technical Support

Installations Plus+ provides extended technical support by letter, phone, fax, email and via scheduled site visits. Three levels of technical support are offered:

1. Warranty Service
   Extended technical support is available for ninety days following paid product installation. Our Warranty Service covers minor adjustments and revisions, needed training not provided at the time of installation, and brief consultations on use and usage. There is no charge for Warranty Service.
2. Demand Service Priority support may be purchased as required at any time after paid installation. Demand Service includes:
   1. Major revisions and modifications not specified at the time of purchase.
   2. Retraining, or training for extra personnel.
   3. Reworks and repairs necessitated by product misuse or abuse.
   Demand Service fees are set by the job or by the session; the minimum fee is $50.
3. Contract Service
   Corporate clients and those with multiple products installed may prefer to budget an annual prepaid fee for unlimited minor revisions, adjustments, consultations and tutorial refreshers. Contract Service begins at $300 per annum.

And more ...

If this page hasn't answered your questions about the services and products Installations Plus+ provides, you might want to browse The Inwood Journal. The Journal is the personal diary of our President, Lou Bruno, and provides some unique insights into what we do and how do it. Besides, it's actually kind of fun!

And since we hate people who say "And more" and don't really mean it (our apologies to Andy Rooney, of course), we've save a really fine example of what we do for the end. Our servenet.com webhosting division is now the host of a Real Estate Forum co-sponsored by four of our clients in that field. Visit the Forum to see us strut our stuff; you'll stay for the fun and information!

Finally, you might want to browse a list of some of our clients or read what they have to say about us.